Law Enforcement Guidelines

A user's routes, shifts, mileage log, expenses, and receipt photos are stored on the user's own device and in the user's personal iCloud account (their private CloudKit database). No system we control holds any of it, and we cannot read it. We cannot produce location history, routes, shifts, or driving records in response to legal process, because those records do not exist on any system we operate.

• Support email. If a user has emailed hello@milejar.com, that correspondence exists in our Help Scout inbox, including the email address the user wrote from and anything they chose to include.
• Anonymous usage counts. Our analytics provider, TelemetryDeck, gives us aggregate event counts (for example, how many shifts were completed across all users). The identifiers involved are anonymized on the user's device before transmission and cannot be tied to a person by us or by TelemetryDeck.
• Subscription state. Purchases are processed by Apple. Through our subscription provider, Adapty, we see transaction and subscription state, not identity or location.

A user's MileJar records in iCloud live in that user's private database under their Apple account, governed by Apple's terms. Legal process seeking that data must be directed to Apple through Apple's law enforcement guidelines, not to us. We have no ability to access, preserve, or produce it.

Section Blue LLC accepts legal process by email at hello@milejar.com with the subject line "Legal Request." We respond to valid legal process. Where we hold nothing responsive, which for location data is always, our answer will say so. We can preserve support correspondence on receipt of a valid preservation request.